Communication Skills

 
   
 

 

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This page was last edited on: Friday, February 01, 2008 01:43:50 PM


 

 

Main Points to:

 "Communication Basics-Expressive Skills"

A Small Church Community (SCC) reflects on Scripture and shares its meaning as it impacts each members' life experience. Healthy communication skills enable an (SCC) to grow in trust, respect, and community. The words "community", "communion", and "communication", not only sound similar but also have a common meaning. They each involve some form of being "one with" another. They are so interconnected that when healthy and respectful communication exists, "community" and communion will flourish.
"Community"
1. Reflects the bond of Christ with his Church.
2. Connects values and beliefs of its members.
3. Promotes unity among members and encourages support for one another.
Role of Facilitator:
1. Models skillful communication in both listening and speaking.
2. Assists members to develop healthy skiffs to express their feelings and ideas.
3. Intervenes in discussions to direct members to: a. keep on topic b. sharpen their own communication skills.
4. Fosters communication styles that express respect and encourage trust among members.
Communication Basics: Expressive Skills
1. Congruence: matching all expressions, verbal and non-verbal, to relate the same message. Many of our personal expressions are non-verbal rather than verbal, e.g., eye movements, voice tones, facial expression. When body language contradicts the spoken message, the facilitator, or another listener, may reflect back to the speaker what is being observed, not as a conclusion, but as an observation. For example, "You said you were happy but I seem to hear a note of sadness in your voice."
* An important function for the SCC and especially the facilitator is helping each other establish an atmosphere where true feelings can be expressed rather than denied. Including emotions as well as opinions and interpretations in the conversation helps members bring their whole selves and not only their intellects into the study of Scripture.
              Congruent communication builds trust.

2. Using "I" Language: stating thoughts and perceptions in a way that acknowledges that they areP-- - I
from one s personal experience even though that unique perspective might be influenced by the culture and influence of others. For example, "I think that Paul in this passage is saying ... it or III feel anxious when you give so much detail about your stories because I am aware that our time is limited.
An "I" language statement:
a. reports information as a personal perception and not as an undeniable fact.
b. minimizes defensiveness on the part of the listener.
c. allows the speaker to be honest while respecting the varying viewpoints of the listener.
Using "I" language communication builds respect, that is, beholding another as someone different and separate from oneself.

3. Concreteness: expressing observations and ideas in specifics rather than using general terms. This skill is especially beneficial in relating Scripture to life experiences and in giving feedback to another person about an observation. For example, "When I read in Matthew's gospel I
remembered a time when or "I appreciated when you asked for more explanation of
*To be helpful, feedback to others should be specific in describing the behaviors that are perceived to be helpful and those that seem to be hindering the dialogue in the group.
               Concrete communication builds community.
Discussion Question: What are some specific ways in which the facilitator of a group can assist others to express themselves more congruently respectfully, and clearly?

Suggestions for Ongoing Reflection:
Read: Jeremiah 1:4-10., Psalm 34.

Pray:  
We thank you, our God,
for the many expressions of your life and love that surround us.
You communicate your very self to us and have created us to express your love to others.
We thank you also for gifts of our own consciousness and self-expression.
May we ever proclaim your love and justice and may your praises be ever on our lips.
As we join in community with others,
help us to express clearly the inmost thoughts of our hearts with one another that we may be one in you.
And grant that we may use your gifts wisely for the work
of your justice and peace on earth.
We ask this through Christ our Lord. Amen

 

Information Taken from...Chapter 3: Facilitating for Growth written by Barbara J. Fleischer



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